To help us process your claim as quickly as possible, please gather the following items. Having these ready before you start will ensure you don’t lose your progress on the form.
Move Paperwork (Bill of Lading, Estimate, Contract):
Have your signed shipping contract ready, including the date your items were delivered.
Photos of the Damage:
The Close-up:
A clear shot showing the specific crack, dent, or scratch.
The Wide Shot:
A photo of the entire item so we can identify what it is.
The Box:
If the item was inside a box, take a photo of the outside of that box—especially if it shows crushed corners or holes.
Proof of Value:
Gather any original receipts, bank statements, or even a link to the item’s current retail price online. This helps us verify the item’s worth.
Model/Serial Numbers:
For electronics, appliances, or exercise equipment, please have the brand name and model number ready.
Inventory Damage Claim Form
Use the form below if the move resulted in damage to items we moved for you. This typically includes:
Furniture & Electronics:
Scratches on a dining table, a cracked TV screen, or broken chair legs.
Boxed Goods:
Glassware broken inside a carton or dampness affecting your linens.
Missing Items:
Any boxes or pieces listed on your inventory sheet that did not arrive at your destination.
Property Damage Claim Form
Use the form below if the move resulted in damage to your home or physical residence. This typically includes:
Fixtures:
Damage to railings, light switches, or built-in cabinetry.
Floors & Stairs:
Scratches on hardwood, torn carpets, or chipped tiles.
Walls & Ceilings:
Dents from furniture, scuffed paint, or damaged door frames.