{"id":349,"date":"2026-04-27T20:59:56","date_gmt":"2026-04-27T20:59:56","guid":{"rendered":"https:\/\/hhgclaims.com\/?page_id=349"},"modified":"2026-04-28T21:07:11","modified_gmt":"2026-04-28T21:07:11","slug":"claims-process","status":"publish","type":"page","link":"https:\/\/hhgclaims.com\/?page_id=349","title":{"rendered":"Claims Process"},"content":{"rendered":"
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\"\"<\/figure>\n<\/div>\n\n\n
<\/div>\n\n\n\n

Step 1: Claim Intake & Compliance Check<\/strong><\/h3>\n\n\n\n

As soon as a shipper reports damage, we take over the communication.<\/p>\n\n\n\n

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  • Formal Filing:<\/strong> We provide the shipper with the necessary electronic forms to ensure the claim is filed in accordance with FMCSA regulations<\/strong>.<\/li>\n\n\n\n
  • Inventory Verification:<\/strong> We cross-reference the claim against the original Bill of Lading, inventory tags, and “high-value” declarations to verify coverage levels.<\/li>\n<\/ul>\n\n\n\n
    <\/div>\n\n\n\n

    Step 2: Investigation & Evidence Gathering<\/strong><\/h3>\n\n\n\n

    We build a comprehensive digital file for every incident to protect your company from inflated or fraudulent demands.<\/p>\n\n\n\n

      \n
    • Damage Documentation:<\/strong> We collect and review photos of the items and the packing materials used.<\/li>\n<\/ul>\n\n\n\n
      <\/div>\n\n\n\n

      Step 3: Liability & Valuation Analysis<\/strong><\/h3>\n\n\n\n

      We calculate the exact limit of your liability to ensure you never overpay.<\/p>\n\n\n\n

        \n
      • Contractual Application:<\/strong> We apply the specific valuation chosen by the shipper\u2014whether it\u2019s the standard $0.60 per pound<\/strong> per article or Full Value Protection (FVP)<\/strong>.<\/li>\n\n\n\n
      • Depreciation & Market Research:<\/strong> For FVP claims, we use industry-standard tables to determine the actual cash value, preventing “new-for-old” overpayments.<\/li>\n<\/ul>\n\n\n\n
        <\/div>\n\n\n\n

        Step 4: Professional Negotiation & Settlement Offer<\/strong><\/h3>\n\n\n\n

        We act as the professional buffer. By removing the emotion from the conversation, we reach settlements faster.<\/p>\n\n\n\n

          \n
        • The “Repair-First” Model:<\/strong> We prioritize getting quotes from local restorers to keep costs low while satisfying the customer.<\/li>\n\n\n\n
        • Written Settlement Offers:<\/strong> We present a formal, itemized offer to the shipper, explaining the contractual basis for every dollar awarded.<\/li>\n<\/ul>\n\n\n\n
          <\/div>\n\n\n\n

          Step 5: Final Release & File Closure<\/strong><\/h3>\n\n\n\n

          We ensure the move is legally “finished” once the payment is made.<\/mark><\/p>\n\n\n\n

            \n
          • Release of Liability:<\/strong> Before any funds are disbursed, we secure a signed Release and Settlement Agreement<\/strong>, legally protecting your company from any further claims regarding that shipment.<\/mark><\/li>\n\n\n\n
          • Payment Facilitation:<\/strong> We coordinate the final payout through your preferred accounting method.<\/mark><\/li>\n<\/ul>\n\n\n\n

            <\/p>\n","protected":false},"excerpt":{"rendered":"

            Step 1: Claim Intake & Compliance Check As soon as a shipper reports damage, we take over the communication. Step 2: Investigation & Evidence Gathering We build a comprehensive digital file for every incident to protect your company from inflated or fraudulent demands. Step 3: Liability & Valuation Analysis We calculate the exact limit of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-349","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hhgclaims.com\/index.php?rest_route=\/wp\/v2\/pages\/349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hhgclaims.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hhgclaims.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hhgclaims.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hhgclaims.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=349"}],"version-history":[{"count":25,"href":"https:\/\/hhgclaims.com\/index.php?rest_route=\/wp\/v2\/pages\/349\/revisions"}],"predecessor-version":[{"id":425,"href":"https:\/\/hhgclaims.com\/index.php?rest_route=\/wp\/v2\/pages\/349\/revisions\/425"}],"wp:attachment":[{"href":"https:\/\/hhgclaims.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}